03-01-2016 17:26
03-01-2016 17:26
03-01-2016 17:30
03-01-2016 17:30
Click the button on the one button side.
03-01-2016 17:32
03-01-2016 17:32
03-02-2016 01:20 - edited 08-17-2019 13:50
03-02-2016 01:20 - edited 08-17-2019 13:50
The left button should back you out, and a left/right swipe should change screens.
Did you try a,restart ?
http://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker/
12-16-2016 20:05
12-16-2016 20:05
You might have the insert in there backwards, that's what was wrong with mine. When I took it out and flipped it around it worked. you can see on the sides where the one button on the insert lines up with the outside button on the band.
08-16-2019 13:44
08-16-2019 13:44
I was having the issue and nothing saw really helped me, I kept messing with it. What helped me was holding the button down very briefly (like only half a second)
hope this helps