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How do I receive battery notifications?

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‎09-05-2019 13:54 - last edited on ‎09-06-2019 12:58 by Fitbit Moderator

‎09-05-2019 13:54 - last edited on ‎09-06-2019 12:58 by Fitbit Moderator

How do I get it to send a low battery notification to my phone,for some reason it’s sending it to my email address 

thanks a lot 

 

 

Moderator edit: updated subject for clarity

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‎09-06-2019 12:57 - edited ‎06-16-2024 06:39

‎09-06-2019 12:57 - edited ‎06-16-2024 06:39

Hi there @Wobble46, welcome to the Community Forums. 

Go to this page (notifications) and make sure to notifications for low battery are on for both mobile and email. If they are, turn them off and save. Then turn them back on and save. You should receive notification afterwards.

Also, note that this works based on how often you sync your tracker. If your tracker doesn't sync to your dashboard, there is no way for it to send you a notification letting you know that the battery is low. If your Bluetooth is not turned on, this will prevent your tracker from syncing and therefore from sending you notifications, so be sure that your Bluetooth is on at all times or at least to get your tracker to sync.

Let me know if there's anything else I may do to assist you with. 

Maria | Community Moderator, Fitbit


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