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How do I set the calls notifications?

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I've had my Blaze for about a month, in that time it notifies me whenever I get a text or another notification from various apps but has never notified my of a phone call. Can someone help me figure out how I can have my blaze notify me of phone calls?

 

I've tried different methods but nothing has worked so far.

 

 

Moderator edit: Subject for clarity

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4 REPLIES 4

It's great to see you around @L_Sweetness, thanks for troubleshooting this by yourself.

 

Have you verify if this option is on? If you haven't, I recommend doing the following from your Fitbit app:

 

  1. Tap the Blaze icon
  2. Tap Notifications
  3. Enable the call notifications option

 

If this option is on, I recommend following the instructions provided in the My Tracker isn't receiving notifications (Android App) post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Thanks for your reply @AlejandraFitbit!

 

I have made sure that the option for call notifications are on and I have tried the steps in the post you linked. But I'm still not receiving call notifications. 

 

I'm not sure what to do next. 

 

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Thanks for the update @L_Sweetness, can you please tell me which troubleshoot have you tried so far and what phone you have? In the meantime, please check that it is in our list of compatible mobile devices.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Hi @AlejandraFitbit,

I have a Motorola Moto X (2nd gen) and I have already made sure that it is a compatible device. 

 

I have restarted my tracker, turned off notifications, restarted my phone, and done the allow notifications access step. 

I have unpaired my tracker from my phone, restarted my phone again, and done the allow notifications access.

 

I still get text and app notifications but I have never gotten any call notifications. Not even of a missed call. I have made sure that call notifications are on, I have enabled notifications on the dialer app on my phone. Not sure what else to do. Hope you can help. 

Thanks.

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