08-18-2017 00:10
08-18-2017 00:10
While riding my bike I start the Fitbit blaze exercise for bike, but the miles isn't reflected at all. No matter how far I go it stays at 0 miles. The time, calories, are maintained but not the mileage.
Many help would be appreciated. Many thanks.
Best Answer08-18-2017 17:21
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-18-2017 17:21
It's great to have you here @RJO77! Based in the details you're mentioning, it looks like you're using SmartTrack to track your bike activity. This is the reason why in the activity log, it isn't showing any miles but they are counting toward your daily miles.
If you would like to know how many miles you did, you can put your Blaze into activity mode.
Hope this helps! Keep me posted. 🙂
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
08-20-2017 14:56
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-20-2017 14:56
When using the exercise mode on the Blaze, you still will need to carry the phone, so the Blaze may connect to the phones GPS.