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How do I turn off Sleep Score?

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‎09-06-2019 06:21

‎09-06-2019 06:21

I deal with anxiety, and the number one reason I have a fit bit is to track my sleep so that I can make sure I increase my sleep opportunities if I'm not sleeping enough, because that's the number one exacerbation of my anxiety.

 

But the sleep "score"? That's messing with my head. It's like a test I fail every morning. I don't want to see it. I don't want to see my average sleep score. I want to see my average hours slept for the week. The stupid number is aggravating my anxiety and may force me to leave Fitbit for another company. I just want the ability to turn that mode/info off. 

Best Answer
8 REPLIES 8

‎09-06-2019 10:55

‎09-06-2019 10:55

Hi @CristaC you can remove the sleep tile, so you won't see any sleep data. You can do that on the website dashboard settings or on your mobile device.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎09-07-2019 09:40

In response to Odyssey13

‎09-07-2019 09:40

Thanks not helpful. I use the FitBit almost exclusively for the sleep information. I just don't want to be scored on my quality of sleep.

Best Answer

‎09-07-2019 10:17

In response to CristaC

‎09-07-2019 10:17

I'm sorry but you can not turn it off

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎09-07-2019 10:38

In response to WendyB

‎09-07-2019 10:38

How do I request this be added as a feature? 

Best Answer

‎09-07-2019 11:30

In response to CristaC

‎09-07-2019 11:30

Likewise I hate the new Sleep Score thing. 

Add your comments to one of the posts here: Feature Suggestions

Also consider giving the app a review on the app store for which ever system you use. 

You can still get your average sleep hours from the web site dashboard, but it is a complete pain having to look there when it used to be on the app. 

I will be selling my Fitbit stuff soon I think, this is a step too far in terms of poor development of the apps. 

Best Answer

‎11-03-2019 05:02

In response to Odyssey13

‎11-03-2019 05:02

What we want is to turn off the sleep score. Please create a way for us to do this, it can't be that hard. Especially when we didn't ask for it, it's not right to push it on us.

Best Answer

‎02-13-2020 06:40

In response to WendyB

‎02-13-2020 06:40

You can update to not include sleep score or an option to not use it. I use to see I didn’t sleep as much, now I see I do fair or poor. I use to feel energized each morning for years, now, not so much. I HATE that you thought this was a great idea. Can I get my money back?

Best Answer

‎02-13-2020 06:48

In response to Bkirby

‎02-13-2020 06:48

I 100% agree!! Please give users an option NOT to use sleep score! It is more discouraging then useful!!

Best Answer