Firstly, I am at the end of my tether with Fitbit & their customer service (via email)
I've been having huge problems with my blaze & judging by the queries on here, I'm not the only one. I can relate to so many other fitbit blaze customers regarding their overpriced & unreliable rubbish.
* To start with, it wouldn't hold charge for more than 8 hours. (purchased 3 brand new chargers now)
* The screen goes black as soon as I put the watch on my wrist.
* The green blinking/flashing lights are non present
* The time can be out by hours
* It stopped logging my full nights sleep patterns months ago, only logging 3 hours each night if I was lucky!
* Step counter does not register each step so more false readings.
* Heart rate doesn't register as the lights no longer flash/blink
* the only consistent thing was the reminder & alarm but of course those settings had to rely on the time & date, so it was quite a novelty if it did indeed, go off at the correct times.
I can add photos & videos of the farce that this watch has become.
I feel insulted that I have been fobbed off without no true explanation other than fitbit can only offer me a 25% discount as a good will gesture!
Honestly, I expect a watch to last longer than 2 years. I do not expect a company as big as fitbit to disregard their customers & their faulty products
Address the problems that we're experiencing don't insult our intelligence by fobbing us off without any explanation as to why there's major issues, rather than dumping your problems on us as customers in the hope we'll take you up on a 25% discount!
