05-05-2016
10:58
- last edited on
05-06-2016
07:29
by
AlejandraFitbit
05-05-2016
10:58
- last edited on
05-06-2016
07:29
by
AlejandraFitbit
Hello Fitbit Friends,
I have a Fitbit Blaze and a Fitbit Surge. My phone is a Samsung Galaxy S6. I'm running the latest Firmware on both the watches and the Cell as well as the latest Whatsapp version.
My question:
I have like 7 Whatsapp Groups and getting notifications on my watch for each chat makes my wrist vibration non-stop. Is there any setting combination on the watch and cell phone that i can do to only receive notifications on my watch when it is a direct whatsapp message and not a group message?
Thanks for the support
Moderator edit: Subject for clarity
05-05-2016 11:27
05-05-2016 11:27
05-06-2016 07:36
05-06-2016 07:36
It's great to see you around @Luchin23. There isn't an option where you can stop receiving this type of notifications. What I recommend is to turn off the whatsapp notifications by doing the following from your Android Fitbit app:
1. Tap Blaze
2. Tap Calls/Texts Notifications
3. Tap Texts Notifications
4. Slide the option to turn it off
5. Sync
Happy stepping!
05-06-2016 12:15
05-06-2016 12:15
My Whatsapp is set to not notify for group chats. The individual Whatsapp messages do have notifications set on my phone.
However on the Blaze I get notfied of all Whatsapp messages regardless of the type or the Whatsapp settings.
I hate that it is an all or nothing setting. Anyone have a solution to this? I have only had the Blaze for a day and so far I'm not sure if it is worth it.
05-08-2016 04:02
05-08-2016 04:02
Welcome to the Community @myt. Keep in mind that you need to set your Blaze notifications directly from the Fitbit app. If you have "mute" a group in whatsapp, that doesn't mean that your tracker won't buzz every time a person in that group writes you. I recommend sharing this suggestion on our Ideas Board, which our product development teams consult regularly to ensure we're delivering on what our customers need and want. Please take a moment to visit and give us your feedback.
Happy stepping!