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I lost my Blaze

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‎02-06-2017 13:18 - last edited on ‎03-01-2017 08:33 by Moderator Alum

‎02-06-2017 13:18 - last edited on ‎03-01-2017 08:33 by Moderator Alum

So I lost my fitbit blaze (I had preordered it before it even came out) and by the time I thought to look into it the battery was dead. When I contacted fitbit regarding replacing the actual charge part since I still have the bracelet I was told that I would have to purchase a whole new Blaze and received 25% off. So its great to contact fitbit but you might as well just purchase a new one.

 

Moderator Edit: Updated Subject for Clarity

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‎03-01-2017 08:32

‎03-01-2017 08:32

@lostblaze Thanks for joining the Fitbit family! I moved your post to the Blaze Board as it is more related to that tracker and users may find it useful! 

 

Thanks for sharing your experience. Fitbit support is great for doing that! If you happen to get another Blaze sometime, make sure to follow the replacement set up steps for you to not loose any of your previous information. This works for any tracker you are replacing. 

 

See you around! Robot Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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