help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inaccurate miles

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-02-2018 04:37

‎04-02-2018 04:37

Fitbit blaze failing to record accurate miles on run and bike. Synced to Strava. Using android samsung phone.

Best Answer
5 REPLIES 5

‎04-02-2018 09:37

‎04-02-2018 09:37

For Run have you set your running stride?

https://help.fitbit.com/articles/en_US/Help_article/How-do-I-measure-and-adjust-my-stride-length/

 

Bike will never be accoutre its not step based.

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎04-02-2018 11:33

In response to WendyB

‎04-02-2018 11:33

No but GPS on phone is on and worked fine until recently for both run and
bike.
Best Answer
0 Votes

‎04-02-2018 17:29

In response to Basman68

‎04-02-2018 17:29

Are you getting a map of the runs? 

Best Answer
0 Votes

‎04-02-2018 17:35

In response to Rich_Laue

‎04-02-2018 17:35

Yeah maps coming up ok
Best Answer
0 Votes

‎08-15-2018 03:50

In response to Basman68

‎08-15-2018 03:50

My runs in Strava are not making it into FitBit after 8/6.  FitBit recognized it as a walk, when it should have been a run, but either way there are no mile or pace info showing from Strava.  Anyone else?

Best Answer
0 Votes