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Steps not counted

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‎08-14-2018 11:32

‎08-14-2018 11:32

Steps read 0, but says I have been 3.65 miles after exercising. 

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‎08-14-2018 23:51

‎08-14-2018 23:51

Are you seeing the zero steps on the Blaze or on the app?

 

If it's the app then you may be affected by an ongoing bug with the step display using the android app. Keep an eye on the following thread which has the latest updates from fitbit:

 

https://community.fitbit.com/t5/Android-App/App-2-76-1-steps-calories-revert-to-zero-no-live-HR/td-p...

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‎08-15-2018 06:42

In response to SteveH

‎08-15-2018 06:42

The dashboard on my Android and laptop both are off. Steps from yesterday, 8/14, showed today. BUT today, 8/15, still shows 0 unless I go deeper intothe steps. On my laptop, yesterday's steps are rounded off and show as today's steps???
I will follow the thread for updates.
Lisa
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