01-20-2018 20:22
01-20-2018 20:22
Since I bought this watch, I have never had a consistent battery life. Early, sometimes it lasts up to three days, sometimes not even a day. I followed all the guidelines and "best practices"... nothing works. Now it is consistently running out of battery within a day or just a few hours. What is the worst is that the battery cannot be replaced! I am having a hard time understanding the fairness in this. The idea was good, but the product is worthless! I for one will never buy anything from Fitbit.
01-20-2018 20:41
01-20-2018 20:41
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
If that does not help contact support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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01-24-2018 15:40
01-24-2018 15:40
The scale is nice, but you'd be a fool to ever purchase any other Fitbit product. I've had mine for less than a year and have had to have Support replace it twice. Just got my second today. Setting it up for yet another couple months of use then retiring it for good. Have support send you a new one when it craps out on you which should be any day now, sell it to some poor, unsuspecting sucker and spend that money buying a different brand. This is pure garbage. The fact that they, as a company, don't really acknowledge that the Blaze has a clear battery issue is enough to convince me to take my dollars elsewhere. It's too bad because when it works it is a great product.