Incorrect height

[SethEl]

Hi there.

On the Fitbit app on my phone my height is being incorrectly displayed as 5ft, and when I try to change it to my actual height it remains the same. I know I entered it correctly when I set it up because on my dashboard through an internet browser it is displaying correctly as 6ft. Any ideas as to how I can correct this? I'm concerned it may be affecting my data. 

Thanks 

[Rich_Laue]

Try logging out of the app, then log in. Or clear your apps cache, this will also log you out.

[SethEl]

Unfortunately I've tried this a few times and it's still showing incorrectly. Any other solutions? 

[SethEl · Accepted solution]

UPDATE: I've managed to fix this by going to the web dashboard and changing the unit of measurement to cm, then syncing the Fitbit. 

Cheers for the response, Rich

[AlejandraFitbit]

A warm welcome to the Community @SethEl and @Rich_Laue thanks for stopping by.

I am glad to hear that your inconvenience has been resolved and thanks for sharing the steps you did to fix this. If you need anything else, do not hesitate in posting it.

Happy stepping.