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‎09-13-2019 06:02

‎09-13-2019 06:02

I've just bought my blaze and couldn't cherge properly, I thought the problem was the charger so I went to try it at the gym with the remaining battery. It turn off before the battery was finished and now I can't turn it on or charge, just nothing happen, I've already tired to reset many times and just nothing happen 😞

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3 REPLIES 3

‎09-13-2019 08:49

‎09-13-2019 08:49

Hi @Nkatarivas  the Blaze was retired some time ago. It may be that it's just died, which happens with age. Mine wouldn't charge no matter how many times I restarted it. If you just bought it, did you get it new or are you able to return/exchange it?

Stepping in the U.S.A. since September 2013. Android 14

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‎09-14-2019 04:15

In response to Odyssey13

‎09-14-2019 04:15

I didnt know. I bought it on amazon it was suposed to be new

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‎09-14-2019 08:23

In response to Nkatarivas

‎09-14-2019 08:23

I'd check with the seller, but if Fitbit isn't selling them new and no authorized retailer is, could be they weren't new. When my Blaze died, I tried finding another one, but they weren't available. Do check with Amazon. Depending on how you paid, some credit card companies can get involved.

Stepping in the U.S.A. since September 2013. Android 14

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