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Left button stopped working!

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‎07-08-2019 18:33

‎07-08-2019 18:33

Hello, as many other have had happen, the left button no longer works. I have tried the reset method, the let it die, the charge all the way, cleaning, etc.

 

How can I go about opening a support ticket, it's not even a year old!

 

Tracker seems to work otherwise.

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‎07-23-2019 13:34

‎07-23-2019 13:34

Welcome to the Fitbit Community @SunsetRunner. I am sorry for the delayed response.  

 

I appreciate your participation in the Forums and sharing that the left button on your Blaze no longer works. Thank you for your troubleshooting efforts and providing the additional details. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, please keep working with them. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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