Messed up screen graphics

[Lausua14]

The screen shows messed up graphics like color lines across the screen in random sections. This happens every time the screen turns on.

[Rich_Laue]

Did you try a restart?
If that doesn't work, please contact Fitbit.
http://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker/

Http://contact.fitbit.com

[matt9013]

Weird. If a restart doesn't fix the problem it could be broken pixels. Are the lines fixed or do they jump around?

[Lausua14]

Yeah a restart didn't work. The pixels lines jump around and happen in randomly.

[SunsetRunner]

Sound like a bad screen or connector that is connected to the screen. Not much you can do except return the device for another.

[Rich_Laue]

Our wpuld then be Rome top contact fitbit, address can be found above.