@MichaelB1 I have been trying to get answers out of support since March with a frustrating lack of success. I am now on my 4th Blaze and all have had the exact same problem. They have admitted that there is an issue but that is as far as it has got.
Here's my prediction.
Fitbit will do nothing to fix this as it is not really effecting sales much. Sure there are annoyed people returning product but in the big picture they are a very tiny number and not effecting the bottom line. In a years time there will be a new model that actually works and muggins like me will trot off and buy it. It's all about sales with Fitbit. Look at the Surge, it has a tired old menu system that looks clunky in comparision to the Blaze. The Notification handling is ugly and could easily be faster and better. The Surge could very easily be updated to look and work much better but never has. Fitbit don't bother investing in existing product development as that isn't where the money is.
