05-18-2016 04:16
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05-18-2016 04:16
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05-19-2016 04:57
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05-19-2016 04:57
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A warm welcome to the Community @JDeForrest. If your tracker is not receiving notifications, I recommend checking if your phone is a Compatible Mobile Device. If it is, please follow the instructions provided in the My tracker isn't receiving notifications thread by @MarreFitbit.
I hope this helps, let me know the outcome.

05-19-2016 05:08
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05-19-2016 05:08
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night. I reset both my phone and the tracker and now everything works
great! Thank you for your help!
Jess
05-19-2016 05:14
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05-19-2016 05:14
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Great news @JDeForrest! I am glad to hear that your tracker is now working and thanks for sharing the steps you took to fix this.
Keep the stepping up!

