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More Syncing Questions

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‎03-20-2016 07:47

‎03-20-2016 07:47

I have the One and Blaze.  The One's dongleis in the PC.  Both devices also connected to the Fitbit app on Iphone.  When I try to force an update on the PC, only my One updates, not the blaze.  So a few questions.  First, if my Blaze is connected to the iphone, should a forced update on the PC still work (it doesn't for me)?  Second, what is the expected behavior when one has a device connected to a mobile device and a dongle?  Do you have to disconnect from one device to get the other to update?  Third, if you have multiple devices and try to force an update, will all devices update at that time?  Thanks! 

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‎03-20-2016 08:16

‎03-20-2016 08:16

For syncing, the device can only connect to one at a time - 

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎03-20-2016 11:26

In response to Kmransom123

‎03-20-2016 11:26

Fitbit connect should, with one forced update, should sync every Fitbit that it finds. It woll sync one after the other.

The Win10 app will sync every tracker connected to the account that is logged into. 

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