Music Controls for a Droid Turbo 2

[Chilione]

I have a new Blaze but I can't seem to get the music controls to work with my Droid Turbo 2. Any suggestions.

[SilviaFitbit]

It's great to have you here @Chilione! I was checking the list of supported devices and Droid Turbo 2 is listed there. I would like you to make sure that you're following this procedure in order to have music control working properly. 

Also, can you provide me with more details about why you're unable to set music control? Are you getting any error? 

Hope this helps! 

[Chilione]

I followed the procedures the best I could but I just can't seem to get it to work. I error message I get is invalid pin or passkey.  I hope this helps.

[SilviaFitbit]

Thanks for those details @Chilione! Please try this procedure: 

1. On your mobile device, go to Settings > Bluetooth.
2. In the list of devices, find your tracker.
3. Tap the icon next to the tracker name and then tap Forget this Device.
4. Restart your mobile device.
5. Try setting up music control again.

If after this, you're still getting issue when using music control then please contact Customer Support so they can further assist you. 

Hope this helps!