09-17-2018
10:54
- last edited on
09-20-2018
07:22
by
AlejandraFitbit
09-17-2018
10:54
- last edited on
09-20-2018
07:22
by
AlejandraFitbit
My Blaze keeps telling me no music, I have turned in and off my Bluetooth as well as syncing it again.
Moderator edit: subject for clarity
Best Answer09-17-2018 17:16
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-17-2018 17:16
Since the Blaze does not have the ability the store music and therefore will not be telling you that there is no music, I'll ask if you have a Versa or Ionic.
The Blaze does have the ability to control music on the phone but you should get an error something like Start Music on the Phone.
09-20-2018
07:23
- last edited on
05-28-2025
08:56
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-20-2018
07:23
- last edited on
05-28-2025
08:56
by
MarreFitbit
It's great to welcome you @thubbard3275 and @Rich_Laue thanks for stopping by.
If you are having issues with the music control feature, I recommend taking a look at the help article Why can't I control music on my phone with my Fitbit device? and follow the instructions provide there.
I hope this helps, let me know the outcome. ![]()