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My Blaze got wet

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‎06-26-2017 18:27 - last edited on ‎07-02-2017 04:46 by Moderator Alum

‎06-26-2017 18:27 - last edited on ‎07-02-2017 04:46 by Moderator Alum

My Fitbit Blaze may have gotten wet. I normally take it off while I wash my hands. But this time it suddenly becomes malfunctioned, the stuff's quality is even worse than my previous pebble, tried updating firmware but no help. Now it's about the "rice" trick right, to make it dry? Anyone has the experience of saving this thing, or warranty still covers? How to turn it off now since I'm still charging it.

 

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‎06-26-2017 18:54 - last edited on ‎07-02-2017 04:47 by Moderator Alum

‎06-26-2017 18:54 - last edited on ‎07-02-2017 04:47 by Moderator Alum

Please kindly help.

 

Thanks!

 

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‎07-02-2017 04:48 - last edited on ‎05-14-2025 08:42 by Fitbit Moderator

In response to AStyleLie

‎07-02-2017 04:48 - last edited on ‎05-14-2025 08:42 by Fitbit Moderator

It's great to see you around @AStyleLie. If your tracker got wet and stopped working properly, I recommend placing it in a bowl of rice for 24 hours. After that restart your Blaze.

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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