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My Blaze will only work when it is connected to it's charger?

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‎07-25-2018 07:52

‎07-25-2018 07:52

I purchased my Fitbit Blaze watch on Dec. 10th 2017 for $230 AUD and as of late my watch will not function if it is not on its charger. When connected to it's charging dock it says that it is fully charged and even on the app it says the same but when I remove it from the charging dock the screen turns black, is completely lifeless and the Fitbit app cannot connect to the watch.

 

I've always taken great care of my watch and am incredibly disappointed that my watch is not even a year old and is

already malfunctioning! 😧 Please tell me i'm not the only one having this problem

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1 REPLY 1

‎07-25-2018 08:50

‎07-25-2018 08:50

Phone Support:

Calling from US:

 

(877) 623-4997

 

Calling from Abroad (add +1, US Country Code)

 

+1 877 623-4997

 

Note:  Toll-free number from within America,

Costs can apply when calling from abroad (outside America).

 

Monday - Friday:

 

From 4am-8pm PST (US)

 

Weekend:

 

From 6am-5pm PST (US)

Best Answer