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My Blaze wont turn on

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‎09-18-2016 19:45

‎09-18-2016 19:45

About 2-3 weeks ago I charged my Blaze. Put it back on that morning and used it until the afternoon when it acused low battery (which usually takes a week or more). I charged it and when I wnet to put it on again, it was strangely warm and it would not turn on. I have tried to restarted it and it didnt work.

 

I would love to get it fixed and go back to tracking my training.

Any help would be appreciated it.

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3 REPLIES 3

‎09-18-2016 20:59

‎09-18-2016 20:59

If it is strangely warm, that would be why the battery is draining.. Has the Blaze gone. Imp jerky dead yet? 

In any case it sounds like you would want to contact.fitbit.com

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‎09-19-2016 17:13

In response to Rich_Laue

‎09-19-2016 17:13

I got strangelly warm when it first stopped charging. It has been completely dead for over two weeks and I tried charging again (just for the heck of it) and it was burning after a few minutes and it didnt charge. Does that sound familiar??

 

thanks for the reply 

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‎09-19-2016 21:12

‎09-19-2016 21:12

I had issues with my battery on my first Fitbit. Customer support replaced it as the original one was faulty.
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