My Fitbit Blaze is not syncing

[KathyMH]

All of a sudden the Fitbit app is refusing to sync with my Blaze. I have tried every recommendation.

Moderator edit: updated subject for clarity

[Sandliv]

I'm having the same issue and also tried all the suggested fixes.

[KathyMH]

I had online chat with Fitbit. Even they haven’t resolved it!  May go for Apple Watch next time 🤷‍:female_sign:

[Sandliv]

My one has started syncing again this morning of it's own accord.

[KathyMH]

Well done. Wish mine would. Can’t believe Fitbit couldn’t resolve it!

Lilspeno why did you report my question?!

Sent from my iPhone

Moderator edit: merged reply

[Balfate]

I have been having the same problems the last week or 2.  This is my second Blaze in 3 1/2 years.  Is this a bad product?  I have tried all of their suggestions multiple times and occasionally it works for a day or 2.  Right now it won't pair.

[Sandliv]

My blaze is almost 2 years old and has been excellent so far. It's syncing fine again now, go figure!

[Balfate]

First one lasted until the warranty expired, about 13 months. Second one
is 18 month old.

Eldon

[KathyMH]

Isn’t it frustrating. Even when Fitbit themselves can’t help! Disgraceful! Apple Watch for me next I think 🤷‍:female_sign:

Sent from my iPhone

[iuly1209]

I have this issue since i bought it. Takes for ever to sync or not at all. Chinese knock offs work better. Absolute junk, i will never buy fitbit products again 

[EWoodsMan]

I was having the same problem. It resolved it today by:

1. In Blaze settings, I shutdown to device

2. In Fitbit app, I deleted my Blaze as the device. 

3. In Fitbit, I added the Blaze all over again as if new. 

4. Everything synced up. Even the greenlight on the back ceased to remain constant on when I was not wearing the Blaze.

Hope this helps you.

[Balfate]

That is basically what I have done many times. I also uninstalled the
fitbit app and it fixed it once. Now when I add the blaze to the app it
can't find it. If I reset the blaze while the app is looking for it
sometimes I get the 4 numbers to enter into the app but then it just
connects forever.
Yesterday I resurrected my Galaxy5 and it worked. Now it usually works but
sometimes I have to reset the Blaze for it to sync. Then this morning the
phone app could not find the Blaze. I went to the Bluetooth app in the
Galaxy5 and scanned and there was no Blaze. Eventually by resetting and
stopping the Blaze I was able to pair the Blaze again.
I am convinced that the Blaze has a intermittent problem in the Bluetooth
sender.

I like the fitbit app and I have history there. So I could just go with a
cheap China band and not keep a history or take a chance on a different
fitbit and send them more money.

It seems dumb to reward them again for defective products by buying another
product.

[MarkMM]

Blaze wasn't made with a reset option. It only has restart.

[Balfate]

OK just semantics. There is also a shutdown in addition to the restart.

Eldon

[EWoodsMan]

I agree with your conclusion. I have already resolved not to purchase any other fitbit products.I appreciated the reply to my message.

[EWoodsMan]

Hi Eldon,I tried the shutdown only as a reset option and it was unsuccessful as a solution. 

[KathyMH]

What do you mean?

How do I do this?

Sent from my iPhone

Moderator edit: merged reply

[MarkMM]

When the Blaze was still significant, it was often recommended to do at least three restarts in a row, which often fixed things. 

[Balfate]

Are you referring to the restart?  Push and hold the left button and the lower right button.  It takes about 10 seconds for the FitBit icon to appear.  Release and it restarts.

[KathyMH]

Yes. Thank you. It made no difference.

Sent from my iPhone