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My Fitbit Blaze won't sync

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‎05-08-2017 17:55 - last edited on ‎05-14-2017 05:19 by Moderator Alum

‎05-08-2017 17:55 - last edited on ‎05-14-2017 05:19 by Moderator Alum

Hello, two days ago my Blaze won't sync with my phone or computer. I've reset the Blaze, I've turned the blue tooth off and on, I removed the blaze as the Fitbit device and was trying to re-add it. It tells me to press the left button .. I've held it for minutes ... Nothing!

 

Do I need to send this in to get it repaired?

 

Moderator edit: Word choice

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2 REPLIES 2

‎05-09-2017 00:29

‎05-09-2017 00:29

Battery ran out. Time changed  won't sync. I've changed settings forget device and won't Bluetooth back and sync. I've deleted app and reinstalled it. Nothing works. After reinstalling less features no longer has steps on! 

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‎05-14-2017 05:27

In response to Paul1518

‎05-14-2017 05:27

It's great to see you around @Vswindell and @Paul1518 a warm welcome to the Community.

 

First of all, thanks to both for troubleshooting this inconvenience by yourself. At this point, I recommend keeping an eye on your inbox for further instructions.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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