08-16-2017 04:19
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08-16-2017 04:19
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Last night I repaired my fit bit to my phone hoping it would solve my heart rate and sleep tracking issues. Overnight the battery drained. I have had it in the charger for over 2 hours. It's getting really, really hot but won't turn on. Does this mean it's dead? I love this watch!
08-16-2017 05:11
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08-16-2017 05:11
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If it is getting really hot, you must take it off of thd charger. There is a switch indide it that turns the charging off when temperature of thr tracker gets hot.
Lets first let it cool down, then do a restart.
08-16-2017 20:19
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08-16-2017 20:19
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I have the exact same issue. The blaze gets hot and the temp thing goes off and it won't charge. Seems to be related to last firmware.
Tried restart... no good.
08-17-2017 06:03
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08-17-2017 06:03
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It won't restart. That is the issue. My phone app tells me the battery is drained. I can't charge it because it is over heating. Is there a trick to force restart it? Otherwise, I think it is dead and all my issues started last Thursday when we got the new features. Its frustrating.
08-17-2017 06:10
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08-17-2017 06:10
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My Blaze's battery must have drained overnight. I can't get a sync or charge sign at all as I try to charge it. It is dead, dead, dead. What is going on?

08-17-2017 11:19
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08-17-2017 11:19
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I just spoke to customer service - super nice people. My blaze is dead, dead. We tried cleaning it with alcohol, plugging it into my computer, pressing the bottom 2 buttons on either side. No luck. Naturally, I am about 3 months past my new warranty, so I am buying a new one. Hope you have better luck!

08-19-2017 07:35
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08-19-2017 07:35
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All of a sudden a few hours later, I was able to charge my Blaze and it works fine now. Thanks for all the posts.
@Lllampert wrote:I just spoke to customer service - super nice people. My blaze is dead, dead. We tried cleaning it with alcohol, plugging it into my computer, pressing the bottom 2 buttons on either side. No luck. Naturally, I am about 3 months past my new warranty, so I am buying a new one. Hope you have better luck!

