01-26-2019 17:18
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01-26-2019 17:18
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I got a new Blaze 3 weeks ago and it worked fine until this week when its stopped syncing. Each time I try the app says tracker not found. I've restarted Bluetooth (which is fine for other devices), uninstalled and reinstalled the app and checked the Blaze is fully charged.

01-27-2019 01:22
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01-27-2019 01:22
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The usual things to try when you get syncing issues are:
- restart phone
- restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
- restart fitbit a few more times (it doesn't always work)
- "forget" the fitbit in the phone's bluetooth settings
- go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/
- if none of that works then contact customer support: contact.fitbit.com

01-29-2019 05:00
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01-29-2019 05:00
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I have almost the same problem .. my Blaze fitbit is a christmas present and have had problems since I first got it they sent a replacement and its still the same problem . so frustrating

