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My last Fitbit ever

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‎05-05-2017 09:17

‎05-05-2017 09:17

This post is my soul crying! I use Blaze about 6 months. And all these months I have problems with synchronization. It looks like **ahem** dances with drums. To make it synchronize I spend about 30 minutes each time. Today I looked through issue list for Android devices and I realized that Blaze has troubles with ALL devices with Android. I have Motorola Moto X Play.

So do not buy any Fitbit device if you are not iOS user.

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‎05-05-2017 13:15 - edited ‎05-05-2017 13:15

‎05-05-2017 13:15 - edited ‎05-05-2017 13:15

@sergeysh1980  I am not familiar with that phone, so don't know about it.  Is it listed as a supported device?  (You can check https://www.fitbit.com/devices to find out.). If it is not listed, that may be why you have had problems with it.  Fitbit doesn't say it won't work, they just can't guarantee that it will work and will work as advertised.

 

 

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎05-05-2017 13:42

In response to Kmransom123

‎05-05-2017 13:42

I'm sorry but mine is a Moto G4 and its not on the compatibility list and it sync just fine so saying all Andriod dont work is not correct

 

 

Community Council Member

Wendy | CA | Moto G6 Android

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‎05-05-2017 14:25

In response to WendyB

‎05-05-2017 14:25

Sorry i have only synced the Blaze with an S5, my neighbor has synced with S4 and S7, and now with an HTC. My cousin has an LG and i know if others with Motorolas, no one has reported major sync problems that a phone restart did not rectify, and only two people have ever reported a one time sync problem to me.

Personally i haven'tseen a sync problem in the last 10 or so app updates

 

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