help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Need help with firmware update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-05-2017 12:15 - last edited on ‎11-05-2017 14:03 by Fitbit Moderator

‎11-05-2017 12:15 - last edited on ‎11-05-2017 14:03 by Fitbit Moderator

Thought it was a good day, a new firmware is available.  Should fix all the issues I have been having lately no?  Nope.  Instead, I get an error message HTTP 404.  I troubleshoot like every other time and reinitialize the Blaze, still HTTP 404.  I decide to uninstall the app on my iPhone and reinstall it, now it can't even connect with the Blaze!  HTTP 404 again!  I try through Fitbit Connect on my Mac, the app starts and crashes automatically.

Battery drains in one day, heartbeat monitor works on and off, sleep analysis works 1 night out of 3, firmware update = error message.

Best Answer
0 Votes
4 REPLIES 4

‎11-05-2017 12:52

‎11-05-2017 12:52

Love my Blaze.

Best Answer
0 Votes

‎11-05-2017 13:40

In response to SunsetRunner

‎11-05-2017 13:40

Lucky you.  I fell in love with it as soon as I wore it, but when it started going wrong after only one month I became pretty cynical... Hence my post.

Best Answer
0 Votes

‎11-05-2017 15:22

In response to YayaHaha

‎11-05-2017 15:22

What is this http 404 related to.. IE what are you doing at the time? Is it related to talking with the tracker or with the internet? 

Best Answer
0 Votes

‎11-05-2017 18:26

‎11-05-2017 18:26

What a joke, the app still calculates my burned calories even if the device is not synced!  How does it know if I ran a marathon or sat on my **ahem** and ate 2 pounds of chips?

Best Answer
0 Votes