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Need help with using my Blaze

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‎08-26-2017 22:47 - last edited on ‎08-27-2017 11:03 by Fitbit Moderator

‎08-26-2017 22:47 - last edited on ‎08-27-2017 11:03 by Fitbit Moderator

my blaze has been the worst purchase. it doesn't connect emails, phone calls or texts. it does record my steps.

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎08-26-2017 22:57

‎08-26-2017 22:57

Hello @m.mcreynolds, are you saying your app doesn't send emails text and phone notifacations. 

Have you checked on the tracker to see if they are turned on? Swipe down on the clock or hold in the upper right buttun?

Is the notification settings in the app correct? Also check the notifacation center or sound settings depending on the phone.

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‎08-27-2017 10:41

In response to Rich_Laue

‎08-27-2017 10:41

I will try these. thank you.
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‎08-30-2017 07:08

In response to m.mcreynolds

‎08-30-2017 07:08

It's great ti see new faces @m.mcreynolds, welcome! And @Rich_Laue thanks for stopping by.

 

I would like to know if you keep having issues with your notifications? Did you follow the instructions provided by our friend? In the meantime, please check if your phone is a compatible mobile device. 

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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