03-13-2016
12:56
- last edited on
04-28-2016
07:01
by
AngelaMa
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03-13-2016
12:56
- last edited on
04-28-2016
07:01
by
AngelaMa
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After comparing this watch to Apple watch I chose the Blaze. It arrived yesterday and is already going back today. So disappointing. First the app won't load on Windows 10. Spends 5 minutues searching then says can't find it and stops so I cannot sync. This means when I make changes they don't happen because they need to sync.
Next it freezes every time I choose the day summary. It will slide up and down but that's it. It won't go to home screen. It doesn't recognize touch except for up and down and the buttons on the band dont' work at all.. So basically I have to stare at the days summary which makes the watch somewhat useless.
so called and they gave me label for my $200 inconvenience to send it back! BOO was really excited but guess Apple watch it is. Costs more but works I am told
Moderator edit: updated title for clarity.
Answered! Go to the Best Answer.
Accepted Solutions
03-13-2016 15:34
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03-13-2016 15:34
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Seems like you got a fauly Blaze and exchanging it for a new one would have fixed those issues. While the AW can do a lot more than the Blaze when it comes to the smart watch features no one comes close to doing fitness like Fitbit. The AW while nice is very lacking in the fitness department compared Fitbit and other fitness trackers.
Personally I'm going with my Fitbit Charge for fitness and an AW for everything else. Though rumor has it we may actually see a Fitness band or loop from Apple next week during there Spring event on the 21st to work alongside the AW.
03-13-2016 17:06
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03-13-2016 17:06
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I had recourse and sent it back, these green and backlight are pants.
The blaze screen is amazing.
Plus the Apple watch is twice the price.
03-14-2016 15:11
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03-14-2016 15:11
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I truly believe you got a defective Blaze so I would just get a new one and give it another try.
I have had every fitbit released so far. By far, until the Blaze, my favorite was my charge. However, now the blaze is my favorite 'cause it has everything the Charge does and gives me more options.
As for the AW, I purchased the AW Sport and returned it 2 days later. The AW is a gorgeous watch, don't get me wrong, but it is so limited in and like someone else say - it takes over your iPhone so if you don't hear the phone alert you then you will miss the notifications. Plus for being a "sport" watch, it did not count your steps or active minutes.
I am much happier with the Blaze and I got 2 of them for the price of my AW. In comparing the Blaze and Surge, you will be much happerier with the Blaze. Sure the Surge has built in gps, but I assume 9 out of 10 times you will have your phone with you so you will have gps that way. I think the gps is more accurate using the Blaze with phone than just the Surge.
03-13-2016 15:34
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03-13-2016 15:34
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Seems like you got a fauly Blaze and exchanging it for a new one would have fixed those issues. While the AW can do a lot more than the Blaze when it comes to the smart watch features no one comes close to doing fitness like Fitbit. The AW while nice is very lacking in the fitness department compared Fitbit and other fitness trackers.
Personally I'm going with my Fitbit Charge for fitness and an AW for everything else. Though rumor has it we may actually see a Fitness band or loop from Apple next week during there Spring event on the 21st to work alongside the AW.
03-13-2016 16:12
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03-13-2016 16:12
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I calmed down from being highly disappointed and frustrated and am sending it back for a full refund BUT I just bought another blaze and the surge to try them both and see which I like better and in hopes that I just got a lemon this time!
thanks!

03-13-2016 17:06
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03-13-2016 17:06
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I had recourse and sent it back, these green and backlight are pants.
The blaze screen is amazing.
Plus the Apple watch is twice the price.
03-13-2016 20:37
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03-13-2016 20:37
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I'm loving my Blaze, especially compared to my Charge HR. The screen is quite responsive (my 1 yr old loves swiping it from side to side ).
03-13-2016 22:08
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03-13-2016 22:08
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I had an Apple Store employee tell me not to buy an Apple Watch yet, to many problems need to be worked out.
I was not in the store as a customer but as a contractor
03-14-2016 01:59 - edited 03-14-2016 03:05
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SunsetRunner
03-14-2016 01:59 - edited 03-14-2016 03:05
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When on the today screen it will not swipe back to the clock face. You must hit the left button.

03-14-2016 04:55
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SunsetRunner
03-14-2016 04:55
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I have the Apple watch and there are very few problems to work out. I just do not like it taking over the notifications on my iPhone. The Apple watch is not the best fitness tracking device.
I am back to my Charge HR as for the size it does everything the Blaze does and is much smaller and lighter. No real crazy about the Blaze styling.

03-14-2016 06:46
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03-14-2016 06:46
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*Donna R.Recupido*

03-14-2016 06:50
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03-14-2016 06:50
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Thanks for the input. I will be interested to see. The surge has GPS though and sounds like that might be of some benefit. I suppose as soon as I keep the Blaze a new one will come out with GPS! Not sure why they would not have put GPS on first go round

03-14-2016 06:51
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03-14-2016 06:51
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I have an HR now and thought I would love the Blaze. Hopefully it was defective. do you mind not having GPS?

03-14-2016 06:51
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03-14-2016 06:51
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Doesn't work. None of the buttons make anything happen.

03-14-2016 15:11
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03-14-2016 15:11
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I truly believe you got a defective Blaze so I would just get a new one and give it another try.
I have had every fitbit released so far. By far, until the Blaze, my favorite was my charge. However, now the blaze is my favorite 'cause it has everything the Charge does and gives me more options.
As for the AW, I purchased the AW Sport and returned it 2 days later. The AW is a gorgeous watch, don't get me wrong, but it is so limited in and like someone else say - it takes over your iPhone so if you don't hear the phone alert you then you will miss the notifications. Plus for being a "sport" watch, it did not count your steps or active minutes.
I am much happier with the Blaze and I got 2 of them for the price of my AW. In comparing the Blaze and Surge, you will be much happerier with the Blaze. Sure the Surge has built in gps, but I assume 9 out of 10 times you will have your phone with you so you will have gps that way. I think the gps is more accurate using the Blaze with phone than just the Surge.
03-15-2016 06:51
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03-15-2016 06:51
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Buttons don't work so it stays on the screen you swipe to
03-15-2016
06:57
- last edited on
04-28-2016
06:50
by
AngelaMa
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SunsetRunner
03-15-2016
06:57
- last edited on
04-28-2016
06:50
by
AngelaMa
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Return it.
Moderator edit: format

03-16-2016 01:49
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03-16-2016 01:49
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04-26-2016 05:08
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04-26-2016 05:08
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Couldn't agree more. Hate my new Blaze. Going to give it a week. Biggest complaints:
Doesn't use the same charger as my wife's HR
Too big - gets in the way doing pull-ups/push-ups
touch screen is anything but intuitive
doesn't come on with the wrist flick
Doesn't sync consistently with my phone.
Lack of GPS for something this large is surprizing
If I have to carry my phone to listen to music, why wouldn't I just play/control the music directly from there instead of the dumb controls on the Fitbit?

04-26-2016 06:45
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04-26-2016 06:45
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<p> </p>
<p>My biggest complaint that the interface is not consistent between screens, with some a press of a button or a tap of the screen, while other screens you need to tap or press. This requires constant switching back and forth between buttons and the screen. </p>

04-26-2016
06:46
- last edited on
04-28-2016
06:50
by
AngelaMa
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04-26-2016
06:46
- last edited on
04-28-2016
06:50
by
AngelaMa
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It won't SYNC! WTF!?
ChriSharek
Moderator edit: removed personal information

04-26-2016 07:19
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04-26-2016 07:19
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What kind of phone do you have? I've never had a syncing issue. Have you tried resetting the blaze by holding in the left and bottom right buttons?
Avid White Water Rafter/Kayaker, Hiker, and Scuba Diver.

