New Blaze set up problems won't charge

[cidabottcher]

after having the

Moderator edit: subject updated for clarity 

[Polgara]

mine won't either. Just got it yesterday and had it on the charger all night. Still won't charge so won't update.

[AlejandraFitbit]

Welcome to the Community @Polgara and @cidabottcher. If your trackers are not charging, I recommend restarting them, after the restart process, clean the charging contacts on the back of your Fitbit Blaze, since over time the contacts can accumulate dirt and debris that prevents them from making a good connection to the charger. Use a toothpick or toothbrush to clean the charging contacts; do not scrape them with anything metal because this can damage the plating and result in corrosion.

Let me know the outcome. 

[Rich_Laue]

If the tracker is not setup and has the www.fitbit.com/setup message, the only clue you will receive while charging is a slight buzz when plugging it in. There will be no indication on the display. Please charge it for 30-60 minutes then perform the setup procedure, if the tracker had a low battery the app will tell you.