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New Fitbit blaze won’t charge

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‎12-29-2017 21:08 - edited ‎12-29-2017 21:09

‎12-29-2017 21:08 - edited ‎12-29-2017 21:09

Just received this for xmas, set up no problems charged it fully, then it went dead within an hour trying to charge it but just the battery sign show with one red bar that flicks been like this for a few hours 😞 any advice have had the HR before so I’m not a novice I’m thinking definitely faulty here?

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‎01-01-2018 06:23

‎01-01-2018 06:23

A warm welcome to the Community @willowc.

 

If you can provide me with a picture of what you are seeing on your tracker's display would be great. In the meantime, if your Blaze isn't charging, I recommend taking a look at this post and follow the instructions provided there.

 

Hope to hear from you soon. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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