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No Notifications...Please help

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‎06-15-2017 00:01

‎06-15-2017 00:01

I have had a Blaze for quite a while and had a Samsung S6 and everything synced great and was getting notifications all the time. I then upgraded to the Samsung S8+ and everything worked ok at first but now I am getting no notifications at all. I contacted customer support and they tried to help me reset everything to receive the notifications but nothing worked, in the end they sent me a new Blaze but everything is still the same. 

Is anyone else having the same problems as myself Smiley Frustrated

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‎06-15-2017 00:22

‎06-15-2017 00:22

It seems that the S8+ is not fully supported by fitbit and notifications are a particular problem. Have a look at this thread that covers the issue in detail:

 

https://community.fitbit.com/t5/Android-App/Samsung-Galaxy-S8-S8-Compatibility/m-p/1946855

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