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No auto recognized exercises after update.

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‎04-13-2016 09:12

‎04-13-2016 09:12

And the problems continues... Updated my blaze yesterday and it has stopped recognize my activities. I've tried walking, biking and "sports" but nothing. Tried to restart the device. Checked the settings in the app.

Really nice update Fitbit. Instead of adding new requested features you actually remove features instead. Who runs this company anyway?
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3 REPLIES 3

‎04-13-2016 09:19 - edited ‎04-13-2016 09:20

‎04-13-2016 09:19 - edited ‎04-13-2016 09:20

That's mysterious @ajea

 

The Blaze still recognizes auto tracked exercises here after installed the latest update for the tracker.

 

Since the issue remains after restarting the tracker, feel free to contact the support team:

 

http://contact.fitbit.com

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0 Votes

‎04-13-2016 11:20

‎04-13-2016 11:20

Check your app, they might have be accidentally removed by the server, chose the exercises you want and then sync the tracker
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‎04-16-2016 08:16

In response to Rich_Laue

‎04-16-2016 08:16

Hello @ajea It's great to have you here! 🙂 Are you still experiencing issues with SmartTrack exercises? Did you review your settings as advised by @Rich_Laue? If you did and your exercise is not being recognized I would follow @SunsetRunner's advise and contact customer support. 

 

I'll be around if you have any questions! Smiley Wink

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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