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Not Charging well

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‎02-28-2017 13:59

‎02-28-2017 13:59

I have a fairly new FItBit Blaze. Today I found it hard to charge. It isn't showing the "battery" icon when I put it in the cradle. It also seems hotter than usual. What am I doing wrong?

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4 REPLIES 4

‎03-01-2017 00:23

‎03-01-2017 00:23

What makes you think your do8ng something wrong?

If it is reqlly to hot, i would r3ch out to fitbit. Contact.fitbit.com 

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‎03-01-2017 03:11 - last edited on ‎05-30-2025 08:23 by Fitbit Moderator

‎03-01-2017 03:11 - last edited on ‎05-30-2025 08:23 by Fitbit Moderator

It's great to welcome you @Lainie53 and @Rich_Laue thanks for stopping by.

If you are having problems charging your Blaze, I recommend following the instructions provided in this post.

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎03-04-2017 02:48

In response to Rich_Laue

‎03-04-2017 02:48

Thank you for your advice.

I have contacted FitBit via email and sent a reply to their request of residence and receipt  number.

I will now wait for their new email.

Cheers Lorraine

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‎03-05-2017 03:47 - last edited on ‎05-30-2025 08:23 by Fitbit Moderator

In response to Lainie53

‎03-05-2017 03:47 - last edited on ‎05-30-2025 08:23 by Fitbit Moderator

I am glad to hear that you contacted support @Lainie53 and hope you receive the solution you need. If you need anything else, do not hesitate in posting it.

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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