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Not Logging Sleep

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My blaze has stopped logging my sleep. Its synchronized and still shows nothing....  

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@CarrieBlake Welcome to the Fitbit Community.

 

I regret to hear that your Fitbit Blaze has stopped logging your sleep.

 

If you haven't done it already, please perform a restart by following these steps.

 

In addition, please make sure that your heart rate sensor is activated. You can find this feature if you go online to fitbit.com > Settings > Devices > Heart rate. Whether it is enable, please turn it Off and then back On.

 

You can find instructions to track your sleep on this article.

 

If you have any question, please don't hesitate to contact us back at any time.

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I am having the same issue. I have tried all the steps provided. 😞

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@TerriHope Thank you for your response.

 

If you are still having difficulties to sync your sleep please log out from the Fitbit app and log back in.

 

If necessary, you can manually log your sleep by following these instructions.

 

Please let me know if you need further assistance.

Have you received the answer you were looking for? Choose the post as the best answer!

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