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Not able to see Blaze on MAC

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‎11-16-2016 19:00 - last edited on ‎11-21-2018 16:53 by Moderator Alum

‎11-16-2016 19:00 - last edited on ‎11-21-2018 16:53 by Moderator Alum

Why can't I see my Blaze on my Mac after having to install the Fitbit app on my ipad when I was on vacation and the time on my Blaze went slow by 1 1/2 hours?

I managed to get the Blaze synced to the ipad app but now the Blaze has disappered from my Mac. Can the stats only be on one device at a time? 

Gerry

 

 

Moderator edit: format

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‎11-16-2016 19:57

‎11-16-2016 19:57

This is an easy one to answer @chevaliergerry, your Mac csmt see it because the Blaze is still connected to the iPad. http://help.fitbit.com/articles/en_US/Help_article/1623

Basically the Blaze is a client and your ipad and MAC are servers. A client is only able to connect toto one server at a time. You would need to turn the Bluetooth of in the iPad  for the Mac to see the Blaze.

If the Ipad syncs there is no need to also sync through the MAC, all a sync does is send the trackers days to the Fitbit server. Your web browser gets its data from the server, not your Blaze.

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‎11-16-2016 19:57

‎11-16-2016 19:57

This is an easy one to answer @chevaliergerry, your Mac csmt see it because the Blaze is still connected to the iPad. http://help.fitbit.com/articles/en_US/Help_article/1623

Basically the Blaze is a client and your ipad and MAC are servers. A client is only able to connect toto one server at a time. You would need to turn the Bluetooth of in the iPad  for the Mac to see the Blaze.

If the Ipad syncs there is no need to also sync through the MAC, all a sync does is send the trackers days to the Fitbit server. Your web browser gets its data from the server, not your Blaze.

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