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‎09-09-2016 08:10 - last edited on ‎11-10-2018 19:55 by Moderator Alum

‎09-09-2016 08:10 - last edited on ‎11-10-2018 19:55 by Moderator Alum

I cannot get my text messages on my Fitbit Blaze..

 

 

Moderator edit: subject updated for clarity

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5 REPLIES 5

‎09-09-2016 08:12

‎09-09-2016 08:12

Telling us what you've done to try and make it work would be helpful...

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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‎09-09-2016 08:19

‎09-09-2016 08:19

I pair my phone to my Fitbit. I have a Samsung Edge 7 I've been unpaired it turned off the Fitbit app tried to reboot everything I get my calls I just don't get text messages and I have the SMS Pro text messaging
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‎09-09-2016 08:20

‎09-09-2016 08:20

Also knowing what phone you have, to add to @MikeF without knowing what you've tried we start from the begining.
Restarted phone., let's shut hone completely off.
Do the same for the Blaze.
Make sure that the correct messaging app is selected.
On android swipe down, check that messaging is enabled. That is if you use android.
There is more i could say but not knowing the phone i can point you to the help doc at you most likely already read.
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‎09-09-2016 08:21

‎09-09-2016 08:21

I have the Samsung Edge 7
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‎09-09-2016 08:38

‎09-09-2016 08:38

Sorry our posts overlapped.
These i would notably check but you say that you receive calls, so they should be good.
Swipe down on the notifacation bar, you should see a message that Fitbit notifacations are running. If not check that messaging is enabled on the fitbit app.
In the app under the blaze settings enable a connected.
Make sure that the Blaze shows up as connected in the BT settings.

I would restart the phone and make sure that the correct app is chosen, BTW which messaging app are you using?
Swipe down on the status bar, hold your finger on the volume icon and let go, you'll go to the sound settings.. Scroll down and make sure "show on lock screen" is enabled.
In settings go to default applications, make sure messaging app is set for the correctly.
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