07-01-2019
17:00
- last edited on
07-04-2019
12:53
by
DavideFitbit
07-01-2019
17:00
- last edited on
07-04-2019
12:53
by
DavideFitbit
All of a sudden, I don't get emails, messages, or phone caller ID on my Blaze
Moderator edit: subject updated for clarity
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @profplum295, it's good to see you around in the Community forums. Sorry for the late reply.
Thank you for all the information about your Blaze that is not receiving these notifications, or that you don't receive phone caller ID. Before considering other options, please make sure to check all the necessary requirements and if you already tried all the steps listed here to resolve problems with notifications.
Also, be sure to check if the mobile device you're using is listed here as a compatible device with the Fitbit app and for the caller ID, make sure that you've saved the numbers (from callers) in your contacts.
Please keep me posted.
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Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Excellent @profplum295 , it's good to know that you were able to sync your device.
Thank you for the update. ![]()
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