07-10-2019 15:44 - last edited on 09-01-2019 18:33 by LizzyFitbit
07-10-2019 15:44 - last edited on 09-01-2019 18:33 by LizzyFitbit
I've had this Blaze for a while now. I've had issues before where I stopped receiving notifications and I've always been able to fix it with the tips I've found in this forum. I've tried them all multiple times.
This morning when I woke up and opened the app, there was a notification informing me there was a new Dashboard coming and I could use it if I wanted or stick with the original for now. I chose to stick with the original. Does this matter in any way? I'm not sure, all I know is it's the only thing that I've done different since yesterday and suddenly I'm not receiving text messages. I've re-synced, re-started, set up a new account, re-connected to my phone again, restarted everything again. Nothing works.
I've opened up help chats and once they here all this they start talking about warranty options. I bought this second hand, I don't have a warranty.
So is this is? Am I stuck with a watch that does one less thing now? Anyone else at all having this problem?
Moderator edit: updated subject for clarity
09-04-2019 09:49
09-04-2019 09:49
09-04-2019 10:18
09-04-2019 10:18
09-04-2019 10:24
09-04-2019 10:24
09-04-2019 12:38
09-04-2019 12:38
My messages and phone notifications are still not working. Plus, my BLAZE will not stay sync'd to my phone if I am 5 feet away or I have my phone on me. Maybe I need to switch to IPhone with and IPhone watch just to stay connected.
09-04-2019 12:40
09-04-2019 12:40
09-04-2019 19:21 - edited 09-04-2019 19:27
09-04-2019 19:21 - edited 09-04-2019 19:27
Pavs05, Can I ask what phone and Fitbit you are using? This update didn't fix mine but I was hoping it would!
09-04-2019 19:24
09-04-2019 19:24
09-04-2019 19:25
09-04-2019 19:25
I am also disappointed this update didn't fix the problem. And sadly it seems it broke the link to the Verizon Messages+ app that was working so I am back to no texts on my Fitbit. I should not have taken the chance with the update today but I dislike the Messages+ app so much and was hoping to go back to the regular Android messaging app.
09-04-2019 19:29
09-04-2019 19:29
09-04-2019 19:35
09-04-2019 19:35
09-04-2019 19:41
09-04-2019 19:41
09-04-2019 20:32
09-04-2019 20:32
09-05-2019 04:26
09-05-2019 04:26
Any fix in sight? I am having the same issue. I can receive every other notice just not texts. Scam to get everyone to buy a new device?
09-05-2019 04:30
09-05-2019 04:30
09-05-2019 05:35
09-05-2019 05:35
Pretty sure this issue is with the older Fitbits as my husband's newer Versa doesn't have any issues. I'm betting they aren't super concerned about all of us with older devices, they figure we will blow ourselves out at some point and they will continue selling the new devices to poor saps who don't know how terrible the app is.
09-05-2019 07:17
09-05-2019 07:17
09-06-2019 10:04
09-06-2019 10:04
09-06-2019 10:27
09-06-2019 10:27
09-06-2019 10:31
09-06-2019 10:31
09-06-2019 10:39
09-06-2019 10:39