08-05-2016 07:29 - last edited on 06-27-2019 20:59 by LiliyaFitbit
08-05-2016 07:29 - last edited on 06-27-2019 20:59 by LiliyaFitbit
My app is not finding the tracker. I've already turned Bluetooth on and off and have uninstalled and installed the app.
Moderator edit: subject for clarity
08-05-2016 08:52
08-05-2016 08:52
for me i most have the gps turned on.
tho ofc, there are lot of issues to sync the device all the time
08-05-2016 12:50
08-05-2016 12:50
08-07-2016 23:48 - edited 08-07-2016 23:50
08-07-2016 23:48 - edited 08-07-2016 23:50
@OleMarius that is not so, you don't need GPS turned on.. If running Marshmallow you need location enabled, the two are not the same. Gps will only be turned on when an app requests it, fitbit does not request your location during a sync, i checked the GPS history app requests, therefore no GPS.
Fitbit does request the Bluetooth MAC address of your tracker, and Marshmellow requires the location services to be enabled before it will send this MAC info.
@Rmorales other things to try.