Not syncing

[Cayegtal]

My blaze stop syncing even though I've turned off both app n restarted both 

[amanda_marcozzi]

Mine isn't syncing either. It says can't find tracker. Turned Bluetooth off and on & turned blaze off and on. Phone is next I guess. Blaze also has totally wrong time. Says last sync was Tuesday (today is Thursday), but it was working yesterday. Ugh.

[yes_ash]

I'm having the same problem.

[Aclobos]

@Cayegtal, here are some trouble shooting tips from Fitbit website. Hopefully you will find an answer for your blaze syncing problem. See link below 

https://help.fitbit.com/articles/en_US/Help_article/1866/?q=Blaze+not+syncing&l=en_US&fs=Search&pn=1

[Joannagh]

Same for me. Had Blaze for a year and two Android phones (Samsung Galaxy S6 edge and S7 Edge). Continual problems syncing if you don't go into the app regularly and time eventually goes completely random to a date in the past. I'm tired of having to unpair Bluetooth, shut down the Blaze, uninstall app, reinstall app and attempt to sync again which doesn't always work and results in me wasting loads of time trying to sort it. I love my Blaze but the app syncing issues are relentless and it's for this reason I won't buy another when this one gives up the ghost. 

[AlejandraFitbit]

Hello all, I hope you are doing fine!

First of all, thanks for troubleshoot this issue by yourselves. If your trackers are not syncing, I recommend following the instructions provided in the Having trouble syncing? post. After these steps your trackers should sync properly.

Let me know the outcome. 

[jr7290]

Gone through all of these steps several times. Hasn't been syncing properly for the past 2 days or so. 

[AlejandraFitbit]

It's great to see you around @jr7290. I would like to know if you have take a look at my previous post? If you haven't, I recommend taking a look at it and follow the instructions provided there. 

I hope this helps, let me know the outcome.