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Notification issue with Blaze

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‎08-08-2018 02:06 - last edited on ‎08-09-2018 08:34 by Fitbit Moderator

‎08-08-2018 02:06 - last edited on ‎08-09-2018 08:34 by Fitbit Moderator

My wife has a Fitbit Blaze and she is having synchronization problems with all her messages and WhatsApp. 

I have tried everything but nothing helps what can I do?

 

 

Moderator edit: Clarified subject

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3 REPLIES 3

‎08-09-2018 09:06

‎08-09-2018 09:06

Welcome to the Forums @Jogro.aye! 

 

Thanks for binning this up. I have moved your thread to the Blaze board as I think it is much better suited for it.

 

I'd like to ask a couple of questions: 

  • What phone is your wife using to get the notifications and syncing?
  • When did this start happening?

In the meantime, please go through the steps on this article. They should definitely help your wife get everything working correctly.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎08-09-2018 09:57

In response to LanuzaFitbit

‎08-09-2018 09:57

Hello
My wife use a iPhone 6s and is getting worse 1 month ago.
I hope you can help us

Mvg
John Groen in 't Woud
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‎08-10-2018 11:35

In response to Jogro.aye

‎08-10-2018 11:35

Hello @Jogro.aye! 

 

Thanks for letting me know.

 

Did you try going through the steps on the link I shared above? If not, please try following them as they should help resolve this issue.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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