06-02-2017 00:24
06-02-2017 00:24
I have been trying to sync my new blaze. Although its shows that its paired to my phone (OnePlus One) but its not showing any notifications for my mesgs or phone calls etc...I cant even get to control the Music.
I have gone through the other threads too, but the solutions provided there are not applicable as I have done those settings already.
Best Answer06-02-2017 00:39 - edited 06-02-2017 00:42
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06-02-2017 00:39 - edited 06-02-2017 00:42
When it comes to misic control @Redmen have you paired the Blaze Classic? Also what music/video apps are you using? Reminder you need to start up the music player before the Blaze will be able to control the music.
Sorry about being redundant but not knowing what has been tried I'll need to start from the basics.
You mention trying to sync, then blend your sentence into notifacation problems? Do you have both?
I'm assuming that the Blaze is connected to your Fitbit account.
For sync problems have you
made sure the app is up tp date?
restarted your phone?
Maybe even tried shutting it off?
Restarted the Blaze? Http://help.fitbit.com/?q=restart
Removed the Blaze from your phones Bluetooth settings, do not remove from the app. Then force a synv.
Also check http://help.fitbit.com/?q=sync
About notifications, have you set them up in the app, enabled the notifacation wizard. Is always connected enabled?
Restarted the phone and tracker?
Http://help.fitbit.com/?q=notifacation
You can also send a test notifacation from the app.
These are the major things that i can think off.
Best Answer06-03-2017 05:21
06-03-2017 05:21
Best Answer
06-05-2017
06:41
- last edited on
12-03-2025
10:45
by
MarreFitbit
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06-05-2017
06:41
- last edited on
12-03-2025
10:45
by
MarreFitbit
It's great to have you here @Redmen! I'm sorry about the issue you're experiencing. The time and date won't update until it syncs to your Dashboard. I would like you to make sure it properly syncs to your One Plus One because it's listed as supported, after this you can follow the notifications procedure and finally the music control.
Thanks for the advice @Rich_Laue! ![]()
Hope this helps.
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Best Answer