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Notifications no longer working

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‎04-12-2017 08:51

‎04-12-2017 08:51

I have reset my Blaze and disconnected and reconnected it to my phone but my notifications have completely stopped working. 

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3 REPLIES 3

‎04-13-2017 06:27

‎04-13-2017 06:27

It's great to see you around @Katief16. If your notifications are not working, I recommend following the instructions provided in the My Tracker isn't receiving notifications (iOS Fitbit app) post. After these steps your notifications should work.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-13-2017 06:32

In response to AlejandraFitbit

‎04-13-2017 06:32

Have you checked your Blaze to make sure that notifacations are turned on? Swipe down while viewing the clock screen. 

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‎04-13-2017 06:35

In response to AlejandraFitbit

‎04-13-2017 06:35

@Rich_Laue The notifications are turned on. @AlejandraFitbit They have been hit and miss since following the steps. I've noticed I have more problems with the notifications when the battery is medium or low level. 

 

Aside from that that I noticed that since following the steps to reset to fix the notifications the fireworks display when I hit my step goal is gone. Not that big of an issue with that but the fireworks were fun to see. 

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