02-22-2018
13:18
- last edited on
02-23-2018
03:20
by
AlejandraFitbit
02-22-2018
13:18
- last edited on
02-23-2018
03:20
by
AlejandraFitbit
Every Morning I have to re put in my Blaze on my app on my phone and restart my Blaze to get the text messages to go to the Blaze and sometimes I have to do it three times. How can I stop doing this? Why can't it stay connected?
Moderator edit: subject for clarity
Best Answer02-23-2018 03:22
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-23-2018 03:22
It's great to see you around @Chblovesde5617.
Could you please be more specific about the issue you are experiencing? Aren't you receiving notifications, your tracker isn't syncing? What have you tried so far besides restarting the tracker? Have you checked if your phone is a compatible mobile device?
Hope to hear from you soon. ![]()
Best Answer02-23-2018 03:52
02-23-2018 03:52
Best Answer02-23-2018 09:28
02-23-2018 09:28
Every morning I have to turn my blaze off and reinstall app on phone. Then the notifications come to my phone .This is a pain to keep doing this Every day.what else can I do so I don't ha e to do this is morning. It works all day but once I wake up it doesnt work for my messages
Best Answer02-25-2018 03:36
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-25-2018 03:36
Thanks for the update @Chblovesde5617, but as requested in my previous post, could you please be more specific? Aren't you receiving notifications? Are you receiving notifications when you don't want to? Which phone you have? Could you provide more details?
See you around. ![]()
Best Answer02-25-2018 04:20
02-25-2018 04:20
I do get my notifications to my phone once I reset my app and turn off the fitbit every morning. Sometimes I have to do it a couple times before I get it.
Best Answer