Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
A warm welcome to the Community @Jen37lg.
Keep in mind that in order to connect properly your tracker with your phone, is needs to be compatible. Please check if your phone appears in our list of compatible mobile devices.
If your phone isn't compatible, you can always take a look at the My Tracker isn't receiving notifications (Android App) post and follow the instructions provided there.
Let me know the outcome. 
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Those are great news @Jen37lg. I am glad to hear that your tracker is now working properly. If you need anything else, do not hesitate in posting it.
Happy stepping! 
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