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Notifications not working

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‎12-20-2017 19:44

‎12-20-2017 19:44

Notifications not working since the new Fitbit update. Can't even find the option to send a test notification. I tried restarting it multiple times. Please help.

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‎12-21-2017 04:27

‎12-21-2017 04:27

Same - suddenly notifications stopped working night before last - checked and sure enough there was an update to the app in that timeframe.

 

Have reinstalled, restarted, etc. and nothing works. "Send test notification" does nothing.

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‎12-21-2017 06:40

In response to CindeeP

‎12-21-2017 06:40

Hey there @Kbridges4, welcome to the Community and @CindeeP great to see you here.

 

Thanks for troubleshooting this by yourselves. If your trackers aren't receiving notifications, I recommend taking a look at the My Tracker isn't receiving notifications (Android App) post and follow the instructions provided there.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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