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Notifications stopped working

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‎05-25-2019 16:01 - last edited on ‎05-26-2019 18:00 by Fitbit Moderator

‎05-25-2019 16:01 - last edited on ‎05-26-2019 18:00 by Fitbit Moderator

Notifications stop working on Fitbit Blaze with the message "notifications not running on the screen" so I uninstalled the app. I also followed the other guidance giving for the message. The notifications came back on for a few hours and then the same thing happened again.

Surely I can't be expected to delete the app each time?

 

Moderator edit: updated subject for clarity

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‎05-26-2019 17:58

‎05-26-2019 17:58

Hi @edenrobs2000, it's great to see a new member around!

 

Thanks for letting me know about your Blaze, as well for your efforts in troubleshooting it. I've been informed that you already have a case created with the Support team. I'd recommend to continue working with them so they can provide you with more details about your case.

 

I'll be around if you need anything else.

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